Point-of-Sale Terminals

Point-of-Sale Terminals Market by Technology Type (Contactless Terminal, Fixed Terminal, Mobile Terminal), Component (Hardware, Services, Software), End-User, Functionality, Industry Vertical, Solution Type - Global Forecast 2025-2030

SKU
MRR-742BD5183A87
Region
Global
Publication Date
December 2024
Delivery
Immediate
2023
USD 97.64 billion
2024
USD 104.83 billion
2030
USD 163.89 billion
CAGR
7.67%
360iResearch Analyst Ketan Rohom
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The Point-of-Sale Terminals Market size was estimated at USD 97.64 billion in 2023 and expected to reach USD 104.83 billion in 2024, at a CAGR 7.67% to reach USD 163.89 billion by 2030.

Point-of-Sale Terminals Market
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Point-of-Sale (POS) terminals are vital components in retail and service industries, serving as the hardware and software systems that facilitate transaction completion and payment processing. The scope of POS terminals includes traditional, mobile, and smart terminals that cater to various forms of monetary transactions. Their necessity is underscored by the escalating demand for convenient, efficient, and secure payment solutions in retail, hospitality, healthcare, and other service industries. POS systems streamline operations through inventory management, sales tracking, and customer relationship management. The end-use scope spans small to large businesses seeking to optimize transaction processes and enhance customer experiences. Key growth factors influencing the POS terminal market include the rising adoption of digital payments, the proliferation of contactless cards, and increasing smartphone penetration supporting mobile-based POS systems. Emerging opportunities lie in the integration of AI for advanced data analytics, personalized customer experiences, and cloud-based POS systems offering flexibility and scalability at lower costs. However, challenges such as high installation costs, security concerns over data breaches, and evolving regulatory compliance standards can impede market growth. To navigate these challenges, businesses should invest in research and innovation, focusing on AI-driven analytics, robust cybersecurity measures, and user-friendly interfaces to enhance customer satisfaction. Innovation can also extend to exploring blockchain technology for secure transactions and internet of things (IoT) integration for smart inventory management. From a market perspective, substantial growth is expected in the Asia-Pacific region due to rapid urbanization, digital literacy, and increasing consumer purchasing power. Overall, continuous innovation, adapting to regulatory developments, and leveraging technology advancements are crucial for staying competitive in the dynamic POS terminal market.

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Market Dynamics

The market dynamics represent an ever-changing landscape of the Point-of-Sale Terminals Market by providing actionable insights into factors, including supply and demand levels. Accounting for these factors helps design strategies, make investments, and formulate developments to capitalize on future opportunities. In addition, these factors assist in avoiding potential pitfalls related to political, geographical, technical, social, and economic conditions, highlighting consumer behaviors and influencing manufacturing costs and purchasing decisions.

  • Market Drivers
    • Rising need for secure, seamless payment solutions boosts the growth of point-of-sale terminals
    • Emergence of new business models in retail spurs evolution and adoption of point-of-sale technology
    • Growing emphasis on digital transformation fuels the innovation in point-of-sale terminal industry
  • Market Restraints
    • Limiting elements restricting point-of-sale terminal deployment in various business environments
    • Inhibitors stalling the integration of advanced point-of-sale solutions in retail and hospitality sectors
    • Pressures undermining the competitive positioning of point-of-sale terminals in payment solutions
  • Market Opportunities
    • E-commerce trends driving demand for omnichannel POS solutions with seamless integration
    • Rising popularity of cryptocurrency among consumers creating opportunities for crypto-compatible POS systems
    • Expansion of smart cities necessitating innovative POS solutions for urban consumer transactions
  • Market Challenges
    • Navigating complex and varying regulatory compliance across different global markets
    • Identifying and overcoming security vulnerabilities to protect sensitive transaction data
    • Keeping pace with rapid technological advancements and consumer expectations for innovative solutions

Market Segmentation Analysis

  • Product: Rising demand for POS terminals in retail and restaurants to achieve operational efficiency

    Fixed POS terminals are the traditional countertop devices commonly found in brick-and-mortar retail stores, restaurants, and other establishments. These terminals are physically connected to a network through ethernet cables or telephone lines or integrated with peripheral devices like barcode scanners, receipt printers, and cash drawers. Recent advancements in fixed POS terminal technology include the implementation of touchscreen interfaces for enhanced user experience, increased data storage capacity for inventory management purposes, and stronger encryption protocols to safeguard sensitive customer information. Mobile point-of-sale (mPOS) terminals offer greater flexibility than their fixed counterparts by leveraging wireless technology such as Wi-Fi and cellular networks to process electronic payments. These portable devices allow merchants to accept payments anywhere within their establishment and beyond physical premises during trade shows and outdoor events.

  • End-Use: Growing deployment of mobile terminals owing to portability and ease of use

    Point-of-sale (POS) terminals in the entertainment sector cater to diverse venues such as amusement parks, casinos, cinemas, cruise lines/ships, golf clubs, and stadiums. These settings require robust, versatile POS systems to manage high volumes of transactions, offer seamless customer experiences, and handle specific needs like ticketing, reservations, and retail sales within the venue. In the healthcare industry, POS terminals are crucial for handling payments for services, pharmacy purchases, and cafeteria transactions within hospitals and clinics. They support the sector's need for secure, efficient payment processing and are often integrated with insurance billing systems. The hospitality sector, encompassing hotels, resorts, and spas, relies on POS systems for a variety of services, including room bookings, guest services, and on-site restaurants and shops. These terminals facilitate a high level of service customization and integration with property management systems. Restaurants utilize POS terminals to manage orders, process payments, track inventory, and analyze sales trends. These systems range from simple setups for small eateries to complex networks for large establishments, offering functionalities like tableside ordering and kitchen order management. Retail establishments, including convenience stores, gas stations, grocery stores, specialty stores, and supermarkets/hypermarkets, depend heavily on POS terminals for daily operations. These systems manage sales, process various payment methods, control inventory, and provide sales reporting and analytics to help businesses stay competitive. In the warehouse sector, POS terminals are used primarily at sales counters and for direct sales operations. They help manage inventory, process sales transactions, and integrate with supply chain management tools to ensure efficiency and accuracy in order fulfillment and stock management.

Porter’s Five Forces Analysis

The porter's five forces analysis offers a simple and powerful tool for understanding, identifying, and analyzing the position, situation, and power of the businesses in the Point-of-Sale Terminals Market. This model is helpful for companies to understand the strength of their current competitive position and the position they are considering repositioning into. With a clear understanding of where power lies, businesses can take advantage of a situation of strength, improve weaknesses, and avoid taking wrong steps. The tool identifies whether new products, services, or companies have the potential to be profitable. In addition, it can be very informative when used to understand the balance of power in exceptional use cases.

PESTLE Analysis

The PESTLE analysis offers a comprehensive tool for understanding and analyzing the external macro-environmental factors that impact businesses within the Point-of-Sale Terminals Market. This framework examines Political, Economic, Social, Technological, Legal, and Environmental factors, providing companies with insights into how these elements influence their operations and strategic decisions. By using PESTLE analysis, businesses can identify potential opportunities and threats in the market, adapt to changes in the external environment, and make informed decisions that align with current and future conditions. This analysis helps companies anticipate shifts in regulation, consumer behavior, technology, and economic conditions, allowing them to better navigate risks and capitalize on emerging trends.

Market Share Analysis

The market share analysis is a comprehensive tool that provides an insightful and in-depth assessment of the current state of vendors in the Point-of-Sale Terminals Market. By meticulously comparing and analyzing vendor contributions, companies are offered a greater understanding of their performance and the challenges they face when competing for market share. These contributions include overall revenue, customer base, and other vital metrics. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With these illustrative details, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.

FPNV Positioning Matrix

The FPNV positioning matrix is essential in evaluating the market positioning of the vendors in the Point-of-Sale Terminals Market. This matrix offers a comprehensive assessment of vendors, examining critical metrics related to business strategy and product satisfaction. This in-depth assessment empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success, namely Forefront (F), Pathfinder (P), Niche (N), or Vital (V).

Recent Developments

  • Advantech Acquires Aures Technologies to Boost Global Smart Retail Presence

    Advantech, a Taiwan-based technology company, has announced its acquisition of France-based POS and KIOSK brand Aures Technologies as part of its strategy to strengthen its global presence in smart retail products and services. The acquisition occurs through transactions with Aures' major shareholders and a public tender offer, pending internal and regulatory approvals. Post-acquisition, Aures continues to operate independently while benefiting from Advantech's expertise in optimizing management systems. [Published On: April 30, 2024]

  • Paytm Enhances PoS Terminal Efficiency and UPI Services Through Strategic Partnerships with RBL Bank and Axis Bank

    Paytm has strategically transferred its point of sale (PoS) terminals to RBL Bank to streamline transaction processing and enhance customer experience. While Paytm retains operational control of the terminals, RBL Bank manages the transaction processing. This move involves routing transactions through RBL Bank's 'bin,' covering Visa, Mastercard, or RuPay card transactions at Paytm's PoS terminals. [Published On: March 16, 2024]

  • Worldline Partners with Mswipe to Enable Brand Equated Monthly Instalments on Its Smart POS Terminals Across India

    Worldline SA has partnered with Mswipe Technologies to offer brand-equated monthly installments (EMI) through Worldline Android smart POS machines across India. This strategic collaboration allows businesses to provide no-cost EMI financing options to customers, enabling them to afford mid and high-value purchases. [Published On: June 21, 2023]

Strategy Analysis & Recommendation

The strategic analysis is essential for organizations seeking a solid foothold in the global marketplace. Companies are better positioned to make informed decisions that align with their long-term aspirations by thoroughly evaluating their current standing in the Point-of-Sale Terminals Market. This critical assessment involves a thorough analysis of the organization’s resources, capabilities, and overall performance to identify its core strengths and areas for improvement.

Key Company Profiles

The report delves into recent significant developments in the Point-of-Sale Terminals Market, highlighting leading vendors and their innovative profiles. These include Agilysys Inc., Aptos, LLC, AURES Group by Advantech Co., Ltd., Castles Technology, Cegid Group, Cisco Systems Inc., CITIXSYS AMERICAS INC., Ctac NV, Diebold Nixdorf, Incorporated, Elavon Financial Services DAC, Elo Touch Solutions, Inc., Fiserv, Inc., GK Software SE, Global Payments Inc., Hewlett-Packard Company, Infor, Ingenico Group, Intuit Inc., iVeri, Miura Systems Ltd., NCR Voyix Corporation, Oracle Corporation, PAX Technology, Revel Systems, Inc. by Shift4 Payments, Inc., Squirrel Systems, Toast, Inc., Toshiba Tec Corporation, TouchBistro Inc., Vectron Systems SA, and VeriFone, Inc..

Market Segmentation & Coverage

This research report categorizes the Point-of-Sale Terminals Market to forecast the revenues and analyze trends in each of the following sub-markets:

  • Technology Type
    • Contactless Terminal
      • Wearables
        • Fitness Bands
        • Smartwatch
    • Fixed Terminal
      • EMV
      • NFC
    • Mobile Terminal
      • Smartphone
        • Android
        • iOS
    • Smart Terminal
      • Enhancements
        • AI Integration
        • Blockchain Technology
  • Component
    • Hardware
      • Card Readers
      • Display Units
    • Services
      • Installation Services
      • Maintenance Services
        • Onsite Support
        • Remote Support
    • Software
      • Payment Processing Software
        • Cloud-Based Solutions
        • On-premise Solutions
  • End-User
    • Healthcare
      • Clinics
      • Hospitals
    • Hospitality
      • Hotels
      • Restaurants
        • Dine-in
        • Fast Food
    • Retail
      • Convenience Stores
      • Supermarkets
  • Functionality
    • Transaction Management
      • Customer Relationship Management
      • Data Analytics
  • Industry Vertical
    • Banking and Finance
      • Credit Union
      • Investment Management
  • Solution Type
    • Integrated Solutions
    • Stand-Alone Solutions
      • Countertop Terminals
      • Portable Card Readers
  • Region
    • Americas
      • Argentina
      • Brazil
      • Canada
      • Mexico
      • United States
        • California
        • Florida
        • Illinois
        • New York
        • Ohio
        • Pennsylvania
        • Texas
    • Asia-Pacific
      • Australia
      • China
      • India
      • Indonesia
      • Japan
      • Malaysia
      • Philippines
      • Singapore
      • South Korea
      • Taiwan
      • Thailand
      • Vietnam
    • Europe, Middle East & Africa
      • Denmark
      • Egypt
      • Finland
      • France
      • Germany
      • Israel
      • Italy
      • Netherlands
      • Nigeria
      • Norway
      • Poland
      • Qatar
      • Russia
      • Saudi Arabia
      • South Africa
      • Spain
      • Sweden
      • Switzerland
      • Turkey
      • United Arab Emirates
      • United Kingdom

This research report offers invaluable insights into various crucial aspects of the Point-of-Sale Terminals Market:

  1. Market Penetration: This section thoroughly overviews the current market landscape, incorporating detailed data from key industry players.
  2. Market Development: The report examines potential growth prospects in emerging markets and assesses expansion opportunities in mature segments.
  3. Market Diversification: This includes detailed information on recent product launches, untapped geographic regions, recent industry developments, and strategic investments.
  4. Competitive Assessment & Intelligence: An in-depth analysis of the competitive landscape is conducted, covering market share, strategic approaches, product range, certifications, regulatory approvals, patent analysis, technology developments, and advancements in the manufacturing capabilities of leading market players.
  5. Product Development & Innovation: This section offers insights into upcoming technologies, research and development efforts, and notable advancements in product innovation.

Additionally, the report addresses key questions to assist stakeholders in making informed decisions:

  1. What is the current market size and projected growth?
  2. Which products, segments, applications, and regions offer promising investment opportunities?
  3. What are the prevailing technology trends and regulatory frameworks?
  4. What is the market share and positioning of the leading vendors?
  5. What revenue sources and strategic opportunities do vendors in the market consider when deciding to enter or exit?
Table of Contents
  1. Preface
  2. Research Methodology
  3. Executive Summary
  4. Market Overview
  5. Market Insights
  6. Point-of-Sale Terminals Market, by Technology Type
  7. Point-of-Sale Terminals Market, by Component
  8. Point-of-Sale Terminals Market, by End-User
  9. Point-of-Sale Terminals Market, by Functionality
  10. Point-of-Sale Terminals Market, by Industry Vertical
  11. Point-of-Sale Terminals Market, by Solution Type
  12. Americas Point-of-Sale Terminals Market
  13. Asia-Pacific Point-of-Sale Terminals Market
  14. Europe, Middle East & Africa Point-of-Sale Terminals Market
  15. Competitive Landscape
Frequently Asked Questions
  1. How big is the Point-of-Sale Terminals Market?
    Ans. The Global Point-of-Sale Terminals Market size was estimated at USD 97.64 billion in 2023 and expected to reach USD 104.83 billion in 2024.
  2. What is the Point-of-Sale Terminals Market growth?
    Ans. The Global Point-of-Sale Terminals Market to grow USD 163.89 billion by 2030, at a CAGR of 7.67%
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    Ans. Most reports are fulfilled immediately. In some cases, it could take up to 2 business days.
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