Cloud OSS BSS Market by Solution (Business Support System, Operations Support System), Service (Managed Services, Professional Services), Deployment Model, End-User - Global Forecast 2024-2030

DOWNLOAD A FREE PDF
This free PDF includes market data points, ranging from trend analysis to market estimates & forecasts. See for yourself.

[180 Pages Report] The Cloud OSS BSS Market size was estimated at USD 17.53 billion in 2023 and expected to reach USD 20.46 billion in 2024, at a CAGR 16.79% to reach USD 51.97 billion by 2030.

Cloud operational support systems (OSS) and business support systems (BSS) are the next-generation digital backbone that manages and orchestrates telecom network operations and customer-facing services. OSS refers to the systems used by telecommunications service providers to monitor, control, analyze, and manage network operations. BSS handles billing, customer relationship management (CRM), order management, product management, and revenue management. The key drivers for the adoption of cloud OSS BSS include the need for increased agility and scalability in network operations, reduced operational expenses (OpEx), and the shift toward service diversification and enriched customer experiences. Additionally, the widespread deployment of virtualized network functions due to the evolution of 5G and Internet of Things (IoT) ecosystems is propelling the demand for cloud-based solutions that can be seamlessly integrated and are elastic to satisfy the dynamism of network functions. The transition to cloud-based systems introduces challenges including data security and privacy concerns, potential integration issues with legacy systems, and the necessity for ensuring compliance with various regulations. Additionally, telecom providers might face difficulties in finding the right talent pool with expertise in the latest cloud technologies and operational practices. The transition to cloud-enabled OSS BSS systems opens a plethora of opportunities, such as offering revolutionary customer experiences through the use of AI and analytics, leaner operations with process automation, and the ability to quickly launch and scale innovative services. The cloud-native approach permits carriers to exploit the economies of scale and respond more swiftly to consumer demands, creating avenues for increased competitiveness and revenue streams in an evolving digital landscape.

The Cloud Operations Support Systems and Business Support Systems (Cloud OSS BSS) market is expanding globally, driven by advanced digital transformation, robust telecom infrastructure, and the deployment of 5G networks. In the United States, notable investments in 5G and automation are enhancing consumer experiences, while Canada's regulatory environment supports rapid cloud adoption. European countries such as Germany, the United Kingdom, and France focus on data security and GDPR compliance, driving innovations for secure solutions. Middle Eastern countries, including the UAE and Saudi Arabia, emphasize digital modernization and smart cities, propelling the demand for cloud OSS BSS. Africa's emerging markets demonstrate potential with global investments improving network capacities. In the Asia-Pacific region, China's strategic investments in 5G and IoT, Japan's technological leadership, and India's rapid digital growth present significant opportunities. Latin American nations such as Brazil, Mexico, and Argentina are increasingly adopting cloud technologies to enhance telecom infrastructure. The ASEAN region sees growing investments in digital infrastructure across countries such as Singapore, Malaysia, and Indonesia.

Regulatory frameworks in the Cloud Operations Support Systems (OSS) and Business Support Systems (BSS) market differ globally, affecting how services are deployed and managed. In the United States, regulations such as the Federal Communications Commission (FCC) rules and the California Consumer Privacy Act (CCPA) emphasize data privacy and security. Europe mandates compliance with the General Data Protection Regulation (GDPR), significantly impacting OSS BSS.

Cloud OSS BSS Market
To learn more about this report, request a free PDF copy

Market Dynamics

The market dynamics represent an ever-changing landscape of the Cloud OSS BSS Market by providing actionable insights into factors, including supply and demand levels. Accounting for these factors helps design strategies, make investments, and formulate developments to capitalize on future opportunities. In addition, these factors assist in avoiding potential pitfalls related to political, geographical, technical, social, and economic conditions, highlighting consumer behaviors and influencing manufacturing costs and purchasing decisions.

  • Market Drivers
    • Rapidly growing Communication Service Providers (CSPs)
    • Rising significance of convergent billing in telecom operations
    • Focus on enhancing customer experience and lower the operational expenses
  • Market Restraints
    • Security concerns regarding cloud solutions
  • Market Opportunities
    • Emerging revenue streams from 5G capabilities
    • Rising investment in telecom sector
  • Market Challenges
    • Maintaining high availability of solution and integration challenges

Porter’s Five Forces Analysis

The porter's five forces analysis offers a simple and powerful tool for understanding, identifying, and analyzing the position, situation, and power of the businesses in the Cloud OSS BSS Market. This model is helpful for companies to understand the strength of their current competitive position and the position they are considering repositioning into. With a clear understanding of where power lies, businesses can take advantage of a situation of strength, improve weaknesses, and avoid taking wrong steps. The tool identifies whether new products, services, or companies have the potential to be profitable. In addition, it can be very informative when used to understand the balance of power in exceptional use cases.

Market Share Analysis

The market share analysis is a comprehensive tool that provides an insightful and in-depth assessment of the current state of vendors in the Cloud OSS BSS Market. By meticulously comparing and analyzing vendor contributions, companies are offered a greater understanding of their performance and the challenges they face when competing for market share. These contributions include overall revenue, customer base, and other vital metrics. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With these illustrative details, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.

FPNV Positioning Matrix

The FPNV positioning matrix is essential in evaluating the market positioning of the vendors in the Cloud OSS BSS Market. This matrix offers a comprehensive assessment of vendors, examining critical metrics related to business strategy and product satisfaction. This in-depth assessment empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success, namely Forefront (F), Pathfinder (P), Niche (N), or Vital (V).

Strategy Analysis & Recommendation

The strategic analysis is essential for organizations seeking a solid foothold in the global marketplace. Companies are better positioned to make informed decisions that align with their long-term aspirations by thoroughly evaluating their current standing in the Cloud OSS BSS Market. This critical assessment involves a thorough analysis of the organization’s resources, capabilities, and overall performance to identify its core strengths and areas for improvement.

Key Company Profiles

The report delves into recent significant developments in the Cloud OSS BSS Market, highlighting leading vendors and their innovative profiles. These include Accenture PLC, Amdocs Group, Cisco Systems, Inc., Comarch SA, Comviva Technologies Limited, Hewlett Packard Enterprise Development LP, Huawei Technologies Co., Ltd, Infosys Limited, International Business Machines Corporation, MYCOM OSI, Netcracker Technology Corp., Nokia Corporation, Openet Telecom Ltd, Optiva, Inc, Oracle Corporation, Sigma Systems Canada LP, Subex Limited, Tata Consultancy Services Limited, Telefonaktiebolaget LM Ericsson, and Wipro Limited.

Market Segmentation & Coverage

This research report categorizes the Cloud OSS BSS Market to forecast the revenues and analyze trends in each of the following sub-markets:

  • Solution
    • Business Support System
      • Billing & Revenue Management
      • Customer & Product Management
      • Service Fulfillment
    • Operations Support System
      • Network Management
      • Resource Inventory Management
      • Service Assurance
  • Service
    • Managed Services
    • Professional Services
  • Deployment Model
    • Hybrid Cloud
    • Private Cloud
    • Public Cloud
  • End-User
    • Large Enterprises
    • Small & Medium Enterprises

  • Region
    • Americas
      • Argentina
      • Brazil
      • Canada
      • Mexico
      • United States
        • California
        • Florida
        • Illinois
        • New York
        • Ohio
        • Pennsylvania
        • Texas
    • Asia-Pacific
      • Australia
      • China
      • India
      • Indonesia
      • Japan
      • Malaysia
      • Philippines
      • Singapore
      • South Korea
      • Taiwan
      • Thailand
      • Vietnam
    • Europe, Middle East & Africa
      • Denmark
      • Egypt
      • Finland
      • France
      • Germany
      • Israel
      • Italy
      • Netherlands
      • Nigeria
      • Norway
      • Poland
      • Qatar
      • Russia
      • Saudi Arabia
      • South Africa
      • Spain
      • Sweden
      • Switzerland
      • Turkey
      • United Arab Emirates
      • United Kingdom

This research report offers invaluable insights into various crucial aspects of the Cloud OSS BSS Market:

  1. Market Penetration: This section thoroughly overviews the current market landscape, incorporating detailed data from key industry players.
  2. Market Development: The report examines potential growth prospects in emerging markets and assesses expansion opportunities in mature segments.
  3. Market Diversification: This includes detailed information on recent product launches, untapped geographic regions, recent industry developments, and strategic investments.
  4. Competitive Assessment & Intelligence: An in-depth analysis of the competitive landscape is conducted, covering market share, strategic approaches, product range, certifications, regulatory approvals, patent analysis, technology developments, and advancements in the manufacturing capabilities of leading market players.
  5. Product Development & Innovation: This section offers insights into upcoming technologies, research and development efforts, and notable advancements in product innovation.

Additionally, the report addresses key questions to assist stakeholders in making informed decisions:

  1. What is the current market size and projected growth?
  2. Which products, segments, applications, and regions offer promising investment opportunities?
  3. What are the prevailing technology trends and regulatory frameworks?
  4. What is the market share and positioning of the leading vendors?
  5. What revenue sources and strategic opportunities do vendors in the market consider when deciding to enter or exit?

Table of Contents
  1. Preface
  2. Research Methodology
  3. Executive Summary
  4. Market Overview
  5. Market Insights
  6. Cloud OSS BSS Market, by Solution
  7. Cloud OSS BSS Market, by Service
  8. Cloud OSS BSS Market, by Deployment Model
  9. Cloud OSS BSS Market, by End-User
  10. Americas Cloud OSS BSS Market
  11. Asia-Pacific Cloud OSS BSS Market
  12. Europe, Middle East & Africa Cloud OSS BSS Market
  13. Competitive Landscape
  14. List of Figures [Total: 23]
  15. List of Tables [Total: 551]
  16. List of Companies Mentioned [Total: 20]
Frequently Asked Questions
  1. How big is the Cloud OSS BSS Market?
    Ans. The Global Cloud OSS BSS Market size was estimated at USD 17.53 billion in 2023 and expected to reach USD 20.46 billion in 2024.
  2. What is the Cloud OSS BSS Market growth?
    Ans. The Global Cloud OSS BSS Market to grow USD 51.97 billion by 2030, at a CAGR of 16.79%
  3. When do I get the report?
    Ans. Most reports are fulfilled immediately. In some cases, it could take up to 2 business days.
  4. In what format does this report get delivered to me?
    Ans. We will send you an email with login credentials to access the report. You will also be able to download the pdf and excel.
  5. How long has 360iResearch been around?
    Ans. We are approaching our 7th anniversary in 2024!
  6. What if I have a question about your reports?
    Ans. Call us, email us, or chat with us! We encourage your questions and feedback. We have a research concierge team available and included in every purchase to help our customers find the research they need-when they need it.
  7. Can I share this report with my team?
    Ans. Absolutely yes, with the purchase of additional user licenses.
  8. Can I use your research in my presentation?
    Ans. Absolutely yes, so long as the 360iResearch cited correctly.